What is the main purpose of the online learning platform?
The platform connects students with educators, allowing students to book personalized lessons, manage schedules, and access high-quality learning resources based on their needs and preferences. It aims to provide a seamless learning experience that is both flexible and tailored to individual requirements. This ensures students can progress at their own pace and choose educators that match their specific learning goals.
How do students book a session with an educator?
Students can browse educator profiles, use filters to match their learning needs, and book a session by selecting the educator's available time slot and choosing between a private or group class. Once selected, the student proceeds to confirm the booking and make payment. After payment, the session is automatically scheduled, and the student will receive a confirmation notification.
Can educators accept or reject a booking request?
Yes, educators have the option to accept or reject a booking request. If accepted, the session is confirmed, and students are required to pay the fee. If rejected, the booking is canceled, and the student can choose a different educator. The rejection reason can be communicated via the platform to ensure clarity for the student.
Is it mandatory for students to pay the fee before the session?
Yes, students must pay the class fee before the session is confirmed. Payment is processed securely through the platform, ensuring the educator's availability for the class. The fee covers the cost of the session, whether private or group, and ensures a smooth transaction for both parties
Is there an option for a demo session?
Yes, students can book up to 3 free demo sessions with educators to evaluate the teaching style and decide if they want to continue with regular lessons. Demo sessions provide an opportunity for students to test the educator’s approach and teaching methods, ensuring they find the right fit for their learning needs.
What happens if an educator rejects a booking?
If an educator rejects a booking, the student is notified, and the session is not confirmed. No further action is taken, and the student can choose another educator based on their preferences and availability. The student is free to select another available educator or modify their booking preferences.
Can students see the availability of educators before booking?
Yes, students can view the educator's available time slots in their profile before making a booking. This ensures that the educator's schedule matches the student's availability, making the booking process smooth and efficient. If there’s a conflict in availability, students can explore other educators or adjust their preferred time.
How are demo sessions different from regular sessions?
Demo sessions are free, introductory classes that allow students to experience the educator’s teaching style, while regular sessions require payment and are scheduled based on the educator’s availability. Regular sessions offer full learning experiences and may include different pricing depending on the class type, and typically cover more comprehensive lesson content.
Can students provide feedback on their sessions?
Yes, after each session, students can leave feedback and ratings for the educator, which helps maintain the quality of teaching on the platform and helps other students make informed choices. The feedback system also motivates educators to continually improve their teaching methods and interactions with students.
How do educators manage their schedules?
Educators can set their available time slots in their profile, which will be visible to students when they are booking. They can adjust their schedule as needed, and these changes will reflect in real-time, allowing students to see updated availability. This flexibility helps educators manage their time effectively and accommodate multiple students.
How does the platform ensure the quality of educators?
The platform ensures quality by requiring educators to provide verified credentials, including education history and work experience. Teachers also undergo a verification process (e.g., uploading CNIC), and student feedback helps maintain teaching standards, ensuring a high level of service. Educators with higher ratings and reviews are often prioritized, creating a quality-driven ecosystem.
What subjects and fields are available on the platform?
The platform offers a wide range of subjects, which are grouped based on educational standards. Students can select subjects and related branches according to their academic needs and learning goals, ensuring a tailored educational experience. Subjects range from foundational topics to advanced courses, covering multiple fields and disciplines.
Can students communicate with educators before booking a class?
Yes, students can communicate with educators using the chat feature before booking a class. This allows students to ask questions, discuss their learning goals, and clarify any doubts about the educator’s teaching style or course structure. However, students can only send attachments (such as PDFs or images) once a booking is confirmed.
Can I book a session with multiple educators at the same time?
Yes, students can book sessions with multiple educators simultaneously, as long as their schedules do not overlap. You can select educators based on different subjects, and the platform will allow you to manage bookings and view each educator's availability independently.
