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Frequently Asked Questions

Got Questions? We've Got Answers! Explore Our FAQs for Quick Solutions!

What is the main purpose of the online learning platform?
The platform aims to connect students with educators for personalized learning sessions in various fields and subjects.
How do students book a session with an educator?
Students can browse available educators, select their field and subject, and book a session through their portal.
Can educators accept or reject a booking request?
Yes, educators have the option to confirm or reject booking requests based on their availability and preferences.
Is it mandatory for students to pay the fee before the session?
Yes, students must pay the session fee in advance to confirm their booking
Is there an option for a demo session?
Yes, students can book a demo session, which is free of charge.
What happens if an educator rejects a booking?
If an educator rejects a booking, the student is notified and can choose to book another session with a different educator or reschedule.
Can students see the availability of educators before booking?
Yes, educators' availability is displayed on their profiles, allowing students to choose suitable times for their sessions.
How are demo sessions different from regular sessions?
Demo sessions are only for one hour, free of charge, and provide a preview of the educator's teaching style and content.
Can students provide feedback on their sessions?
Yes, students can rate and review their sessions, which helps maintain the quality of the platform.
How do educators manage their schedules?
Educators can manage their schedules through their portal, updating their availability and confirming or rejecting bookings.
How does the platform ensure the quality of educators?
Educators are typically vetted through an application process, including background checks, qualifications verification, and trial sessions.
What subjects and fields are available on the platform?
The platform offers a wide range of subjects and fields, from academic subjects to professional skills and hobbies.